Our approach starts not with technology but with customer experience
We only work with brands collaboratively and always start by asking clients some pretty simple questions like:
Who are we talking to and why?
What consumer issue do we need to fix?
What business problem will a chatbot solve?
Once we understand these we develop prototype conversational chatbots in partnership with clients. Then using our proprietary technology we iterate to create a chatbot that both best represents the brands DNA and serves to deliver an optimal customer experience.